Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
clean
friendly staff
limited food
basic facilities
7.0/10
Very good
Rooms
7.3
Location
8.7
Service
8.0
Dining
5.2
Guest reviews
7.0/10
based on 6 reviews
6.8
6.8/10 based on 3681 reviews
James
United States,
April
2024
7.4/10
My stay at the hotel was overall fantastic. The room was spotless, and the staff was nice, even though the room was a bit small, it was great value for money. The basic room was somewhat drab and a bit chilly during my visit, but it didn't take away from the experience.
Rooms
8.0
The rooms were spotless and the staff was nice. They were quite small but great value for money, albeit basic and somewhat drab. It was a bit chilly when I was there.
Service
9.0
The service was excellent. The staff were very welcoming on arrival, helpful, and polite, which made my stay even more enjoyable.
Location
9.0
The location was lovely, allowing easy access to all sites in Amsterdam. It was great for exploring the city, and the central location was a great price for the experience. I would definitely consider coming back.
Dining
5.0
The dining experience was not great for my taste. There was a poor selection with minimal variety, which made it challenging to enjoy. The food simply lacked diversity and assistance, making it less than ideal. However, the cottage cheese was a decent option.
Facilities
7.0
The facilities were satisfactory, meeting basic needs. However, there were no highlighted amenities to make the stay stand out.
clean
limited food
Jerome
United States,
February
2024
6.2/10
My stay at this hotel was quite pleasant. The rooms were nice, though I had a bit of trouble with the air conditioning. They were clean, perfect for a quick rest, and just right for a weekend getaway for two. The service was positive overall, with friendly staff, but the constant presence of laundry and limited elevator space was a bit inconveniencing. The location was excellent, right next to Amsterdam's dungeon, although the proximity to a nearby building and cleaning area could be better managed. The dining options were average, and it would have been nice if breakfast was included. A few standout features included a map of main sights and well-furnished rooms, though there were noticeably no standout facilities.
Rooms
7.0
The rooms were nice, but I struggled with the air conditioning.
Service
6.0
The service was good, with friendly staff, but the constant presence of laundry in the corridors and small elevator space was a downside.
Location
8.0
The location was great, just beside Amsterdam's dungeon, providing easy access to major attractions, but being so close to another building and a cleaning storage area impacted the ambiance slightly.
Dining
5.0
The dining experience was ordinary, and not having breakfast included was a drawback.
Facilities
5.0
Anthony
United Kingdom,
January
2024
7.6/10
The hotel's location was excellent, near all the places we wanted to visit in Amsterdam, with a standard continental breakfast included. The rooms were small but modern and clean, and the service was very friendly. However, the dining options were limited and overpriced for what was offered.
Rooms
8.0
The rooms were clean and tidy, although a bit small in size and modern in design.
Service
9.0
The service was super friendly and helpful, always addressing any queries we had promptly.
Location
9.0
The hotel's location was spot on for us, close to all the places we wanted to visit without needing to use public transport, near a great bar/cafe for chilling, and surrounded by shops and restaurants.
Dining
5.0
The dining experience was not the best due to limited and cold options, and the breakfast did not meet our expectations as English guests.
Facilities
7.0
Keith
United Kingdom,
December
2023
7.8/10
The hotel had a mix of positives and negatives. The rooms were very comfortable overall, but the air conditioning was a bit tricky to control. The location was excellent, right near key attractions in Amsterdam.
Rooms
7.0
The room was very comfortable and provided a good stay, but the aircon controls were frustrating.
Service
9.0
The service was top-notch, with very helpful and friendly staff.
Location
9.0
The location was perfect, central to various Amsterdam spots and attractions.
Dining
6.0
Facilities
8.0
The facilities were modern and convenient for guests.
Ken
United Kingdom,
July
2023
7.8/10
The hotel is in a fantastic location, close to historical sites and easily reachable from the central station. The rooms are basic but very clean, comfortable, and well-equipped, although some may find them a bit small. The service is helpful and friendly, offering assistance with directions and boarding passes. The dining options are decent but may need some improvement in hot choices. The overall value for money is good, although some may find certain amenities lacking in quality.
Rooms
8.0
The rooms were basic but very clean, comfortable, and warm, with all necessary amenities.
Service
8.0
The service was helpful and friendly, providing assistance with directions and other needs.
Location
9.0
The location is fantastic, close to historical places and a short walk from the main train station.
Dining
7.0
The dining consisted of a variety of items, but some may find the hot choices lacking.
Facilities
7.0
The facilities are decent overall, but some areas like the dining may need improvement.
Simon
United States,
April
2023
6.2/10
Staying at this hotel was a mixed experience. On the bright side, the rooms, although small and needing constant heating adjustments, are ideal for smokers, despite being in a non-smoking property. However, the noisy surroundings overlooking a lively beer hall and the discrepancy in room size compared to photos left a lot to be desired.
Rooms
6.0
The rooms may be perfect for smokers in a non-smoking property, but they are smaller than expected, and playing with the heating was a hassle.
Service
7.0
The staff was very welcoming and helpful with each of our queries, but the delayed safe opening left us worried. On the positive side, finding the hotel was easy, and the cleanliness was satisfactory.
Location
8.0
The hotel's location on Rokin, near Dam Square and within walking distance to many attractions, was convenient despite some cleanliness issues nearby.
Dining
5.0
The dining experience was disappointing with limited options, broken coffee machines, and constant bacon shortages. Definitely not recommended.
Facilities
Facilities like housekeeping, valet parking, and tours assistance were satisfactory despite the shortcomings in other areas.
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